Professional repairs for your customers
Offer your customers aA reliable repair service,
without having to manage workshops, spare parts or in-house diagnostics.
- A general obligation to provide redress (or a refund within five years) is on the horizon in Switzerland: don’t be caught off guard!
- The EU has approved the "right to repair" directive, which obliges manufacturers to carry out repairs on request even after the warranty has expired, and to supply parts and information.
- According to the Federal Council’s 2024 report, product lifespan and reparability must be disclosed; misleading practices will be penalised.
Who we are aiming at:
Retailers
of household appliances and electronics retailers wishing to offer after-sales support
Companies
with electrical equipment that needs to be kept in working order
Support services
and maintenance, which require a reliable technical partner
Organisations
and co-operatives with equipment to be repaired for their members or customers
Why to collaborate
Do not invest in equipment, spare parts warehouse or specialist technical staff: Leave your diagnostic and repair equipment to us.
- Repair of household appliances, electrical and electronic equipment
- A professional assessment and a clear quote before the work begins
- Management of individual units or small batches
- Transparent communication on status, timelines and costs
- A single point of contact for all repair matters
What does the monthly fee
- Availability and priority in the repair queue
- Diagnosis and a rapid response within a few days
- Stock space and spare parts management in the workshop
- Disposal of WEEE and waste materials
- Ticketing management, communication and reporting
- Management of parcel receipt and dispatch
- [...]